Capabilities of the systems

Take a look at the functionalities that will help you service your clients better and gain competitive advantage:

  • Service of complex orders including equipment, software and services
  • Purchase of equipment and software from manufacturers and distributors
  • Managing agreements with clients and providers
  • Registering licenses in various licensing models (including multi-workstation licenses, subscriptions, leasing models, SaaS model)
  • Helpdesk: servicing maintenance entries, including tracking calls, managing escalations and data base according to the ITIL guidelines
  • Servicing repairs, returns, maintenance entries
  • Managing resources via centralized cockpit
  • Recording working time and travelling costs
  • Managing customer relations
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Our projects

This consulting project is directed to micro, small and middle-sized companies in Małopolska. IT Vision and its partner, Qconsultant Company, provides advisory services related to using new technologies. It provides...

PEN is acronym of Production Effectiveness Navigator. The PEN project has the goal to provide medium and large size manufacturing enterprises with efficient methods to conduct mid-term planning of their...

IT Vision is a partner of „Your business, our support – consulting services for SME” project. This consulting project is directed to micro, small and middle-sized companies in Małopolska. IT...

IT Vision Company completed a project which aim was developing the competence of key staff. "Improving the competence of key employees of the IT Vision" Project was co-financed by the European...

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