SITE system

Alongside the existing Dynamics NAV features, SITE has added a great number of functionalities needed by IT and high-tech enterprises in order to model their business processes. You have a tailor-made tool which in every detail represents the best solution for modeling the structure of your enterprise. 

SITE solution is especially dedicated for:

  • Systems houses
  • Systems integrators
  • Software houses
  • ISVs (independent software vendors)
  • VARs (value-added resellers)
  • VADs (value-added distributors)
  • IT project service providers
  • Service companies
  • Professional services enterprises

SITE reduces time and effort. Below there are some functionalities that can help you save time and money:

Service

Integral ITIL-compliant modules for processing services, incidents, problems, hardware changes and software changes, as well as resource planning and time recording, with integrated quota management and overtime management

Helpdesk (incident management)

Support processing including call tracking, escalation management and knowledge database; also Web-based

Repair orders/returns (hardware changes)

Processing of repair orders; technical purchasing from manufacturers for replacement parts, including reminders to vendors and payment tracking

Job management and controlling

Management of fixed-price and time-and-materials jobs; job prices and milestones; budgeting and controlling for ongoing jobs; WIP valuation; comprehensive job analysis using General Ledger account analysis entries; income statements at job level

Resource management

Central planning cockpit with resource management for individuals, groups, space and tools; rough (preliminary) planning and detailed planning with variety of display and filtering options

Time recording

Complete employee time recording including target/actual comparison; also Web-based

Contracts

Automatic periodic contract billing for contracts (customers and vendors); contracts with groups of affiliated companies; generation of periodic service orders from customer contracts with activity on a regular cycle; management of periodic contingent contracts; sales quotes for contract extension easily created directly from contract

With SITE you get a tailor-made tool which in every detail represents the best solution for modeling the structure of your enterprise.

 

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Our projects

This consulting project is directed to micro, small and middle-sized companies in Małopolska. IT Vision and its partner, Qconsultant Company, provides advisory services related to using new technologies. It provides...

PEN is acronym of Production Effectiveness Navigator. The PEN project has the goal to provide medium and large size manufacturing enterprises with efficient methods to conduct mid-term planning of their...

IT Vision is a partner of „Your business, our support – consulting services for SME” project. This consulting project is directed to micro, small and middle-sized companies in Małopolska. IT...

IT Vision Company completed a project which aim was developing the competence of key staff. "Improving the competence of key employees of the IT Vision" Project was co-financed by the European...

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