Workflow system allows to automate the business processes and to follow-up tasks and information passed from one participant to another according to predetermined procedural rules.
Workflow software supports work in groups, allows to control company activity and rationalizes business processes in particular departments.
Advantages of workflow software:
- efficiency improvement within the business
- automation majority of the processes within a business
- establishing a procedure which is consistently followed
- elimination unnecessary steps
- awareness of every team member of his or her responsibilities
- easy tracking of employee and machine performance
- improvement of customer service