Over 230,000 organizations — including 90% of Fortune 500 companies — already use Copilot Studio to design and personalize AI agents. And that’s just the beginning. By 2028, businesses are expected to deploy a total of 1.3 billion AI agents. The introduction of Microsoft Copilot Tuning marks a new chapter in human–AI collaboration. But what exactly is it?
What is Copilot Tuning and How Can It Be Used?
Microsoft 365 Copilot Tuning, introduced at Microsoft Build 2025, is a powerful tool that allows organizations to tailor language models to their unique needs — no in-house IT expertise required.
With Copilot Tuning, companies can:
- Customize AI models to match their communication style and terminology
- Create AI agents that understand internal processes and company-specific workflows
- Maintain full data control — all operations remain within the Microsoft 365 environment, and none of your data is used by Microsoft to train foundational models
Real-World Applications of Copilot Tuning
Jack Rowbotham from Microsoft shares examples of how different industries can benefit:
- A law firm can design an agent that reflects its specific tone and legal expertise — accelerating document creation and generating arguments that combine internal knowledge with the client’s unique context, helping build the strongest possible case.
- A consulting firm can tailor agents to industry-specific language and requirements, leveraging its deep sector knowledge to deliver personalized support at scale.
A New Era of Human–AI Collaboration
Copilot Tuning brings us closer to intelligent, context-aware AI that goes beyond automation. These agents act as true partners — understanding your organization’s voice, processes, and goals.
Availability: Microsoft 365 Copilot Tuning in 2025
Copilot Tuning will be available starting June 2025 to organizations with 5,000 or more Microsoft 365 Copilot licenses.
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