Microsoft Dynamics 365 Business Central, the enterprise resource planning (ERP) system we offer to our clients, provides a wide range of features supporting various aspects of business operations, including finance, sales, purchasing, warehousing, manufacturing, and customer service.
Thanks to our partnership with Data Courage, we can now offer even more advanced capabilities. We are introducing three new extensions from Data Courage: AI Customer Intelligence, AI Financial Intelligence, and AI Item Intelligence, which will enhance functionalities in the areas of customer relationship management, financial optimization, and inventory and production management.
What capabilities will the new features bring?
Thanks to AI Customer Intelligence, our partners will be able to better understand their customers—their behaviors, preferences, and needs. The key features of AI Customer Intelligence include:
- Detailed Data Analysis – Gaining insights into customer behaviors, preferences, and needs allows for discovering correlations in sales data, supporting better planning of marketing strategies.
- Customer Segmentation Based on Behavior – Enables a more personalized approach and more effective marketing communications.
- Churn Analysis (Identifying Risk of Customer Attrition) – Allows for early identification of customers at risk of discontinuing services or products and taking preventive actions.
AI Financial Intelligence is a tool that streamlines financial management, reducing time and the risk of errors in financial reports. It enables, among other things:
- Quick P&L Analysis – Automatically generates P&L reports based on the chart of accounts.
- Simple Version Management – Stores and manages multiple versions of P&L reports.
- Accurate Data Mapping – Automatically maps P&L data to the chart of accounts, ensuring consistency in financial data.
AI Item Intelligence will help optimize inventory management and improve sales performance. The benefits include:
- Better Understanding of Key Products – Access to data on product performance and characteristics supports more effective assortment management.
- Support for Sales and Marketing Strategies – Analysis of seasonal trends and sales performance aids in the efficient planning of campaigns.
- Detailed Product Data Analysis – Insights into sales history and trend identification enable faster, data-driven decision-making.
How to implement the tools?
All applications are fully integrated with Microsoft Dynamics 365 Business Central. They are easy to use and intuitive, even for users without advanced technical knowledge.
These solutions are ideal for business owners, managers, sales teams, marketing teams, and finance teams who want to better understand their customers, optimize financial management, and effectively manage products and inventory.
If you would like to implement these solutions in your company, please fill out the form – we will contact you and present an offer tailored to the specific needs of your business.