The main advantage of Business Central is is the improvement of communication, which is crucial in this area of activity. The system gives “here and now” access to the most important information from production or warehouse. In sale you get access to data from the whole company. Thanks to that, system allows for precise determination of order processing times and their valuation. Business Central also supports conducting marketing activities.

Business Central supports, among others payment service, customer contact management. It eanables creation and processing of sale invoices, creation of inquiries and offers, price service, dispatch of orders.

sales in Business Central

Sales and distribution – the benefits of Business Central

  • Sales planning taking into account demand forecasts;
  • Determining the appropriate level of margins, appropriate calculations;
  • Management of discounts, price lists, discounts and promotions;
  • Creating advanced analysis;
  • Comparing results with planned volumes;
  • Quick and easy settlement and invoicing of payments;
  • Increased profitability of distribution channels
  • Shortening the order cycle
  • Efficient circulation of documents, the ability to control the buyer’s credit limits, attach attachments and delegate powers;
  • Handling bulk orders and permanent contracts;
  • Customer and sales related data management;
  • Classification of recipients;
  • Easy launch of new sales channels (online store, mobile);
  • Management of online sales channels (B2B and B2C);
  • Integrated online sales with auction systems, shopping portals and payment systems;
  • B2B cooperation with partners via the Internet;
  • Reducing the cost of running a business.

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    Simple and complete sales process

    Business Central supports both simple sales (invoice - sales) as well as provides the opportunity to handle the full sales process (opportunity - offer - order - settlement).

    Making offers

    The system supports bidding both individual and collective. Created offers can be versioning. Thanks to integration with MS Office it is possible to use printing templates including individual templates tailored customers.

    Sales opportunities

    Opportunity Management allows tracking sales opportunities. It enables the sales process to be divided into various stages. Thanks to this, you get access to information that gives you a full overview of your sales and management options.

    Contact and agreements with customer

    Service Contract Management is a module enabling the conclusion of a contract with the customer regarding the level of service to be provided. It collects information about the history, contract renewal and contract templates. Module allows you to manage warranty details broken down into service parts and spare parts. It also records details of service levels, response times and discount levels, as well as service history for each contract, including used service items and parts and dedicated working hours. The tool also measures contact profitability and generates their pricing.

    Purchase prices and discounts

    Information about inventory costs can be recorded in the inventory card. After selecting an item in the purchase order line, the program will automatically find the last direct cost in the item list and then copy it to the purchase order line.

    The accuracy of rounding sales prices. The functionality allows to separately define rounding accuracy for sales prices. In this way, purchase prices can be entered with accuracy to for example, five decimal places, and sale prices to two decimal places.

    Campaign Pricing. The tool allows you to work with sales prices and discounts related to specific promotional campaigns. When you activate a discount or a new price, any customer or contact associated with the company can immediately access this discount / price. Prices are valid for the entire duration of the campaign (set by you) or until they are deactivated. When creating a sales document or service order, the campaign price / discount is included in the price reductions available for the system (when it is looking for the best price to download).


    Order Promising.  With Business Central you can promise your customers exact shipping and delivery dates based on current and future product availability. If the product is not available, the system will support you in calculating the fastest possible date of shipment and will allow to indicate the date of realization that you will be able to keep.

    Alternative Ship. Having several addresses by a client is not a problem if you use Business Central. You can configure multiple delivery addresses for one to send your order to the appropriate one. Additional locations can be selected when creating a sales order or invoice. The shipment forwarding process is facilitated by automatically combining sales and purchase orders that control the built-in sequence of posting tasks.

    Drop Shipment. It allows direct delivery of an inventory or batch of inventory from one of the company's suppliers directly to one of its buyers. Direct deliveries allow to skip some steps in the order processing process, such as storage and delivery of goods to the buyer. When undertaking a buyer order companies must include the direct delivery transaction in calculating their own costs of selling goods and sales profits. Business Central allows you to calculate valid inventory values and inventory costs.

    What is more you can enter inventory on offers, orders and sales invoices that are not available on the regular stock list. Any stock can be selected from the existing list of stocks outside the warehouse delivered by suppliers and registered in the program (supplier's catalog).

    Confirmation of delivery dates (ATP / CTP). Business Central allows you to inform customers about the exact delivery dates (in the case of sales orders) and precisely predicting the dates of the admissions (in the case of purchase orders and transfer orders). Based on known and predicted availability dates, the program automatically calculates the release and delivery dates for the sales order. The promise of the order realization is based on those dates. If the buyer requests the delivery of an item at a different time, the program estimates whether delivery is possible. If the stock is out of warehouse and no order for its delivery is scheduled, the program makes it possible to estimate the earliest possible delivery date of a given stock to the buyer.

    Order for sale and purchase

    Sales Order. Most contract manufacturing companies do not run a finished goods warehouse. Goods are manufactured only in response to a specific sales order. The sales order planning feature allows you to create a production order directly from the sales order. Planning also includes booking the goods produced for the sales order and tracking the order to check the relationship between sales, production and inventory.

    Purchase Order. Purchase orders are basis of the purchasing management functionality in the ERP system. The functionality allows you to perform activities such as automatically copying supplier information to the order and stock data for the order, or automatically checking the most favorable prices and available discounts.

    Business Central allows the integration of sales and purchase orders. Based on the entered sales orders and following their realization it updates and confirms the deadlines for completing sales orders based on data from purchase orders.