Helpdesk and support

Do you know that the experience of our consultants is over 200 completed projects
Helpdesk and support

We support your company both during and after the implementation

A large team of IT Vision implementation consultants, programmers and analysts guarantees the right resources for efficient implementation. In addition, a separate Post-Implementation Assistance Department guarantees an appropriate level of customer care after implementation (possibility of concluding a permanent service contract). In addition, as part of the implementation, we offer consultancy services related to process improvement and controlling.

In the field of offered solutions we have a professional team for:

  • implementation
  • programming (possibility of developing modifications and additional system functionalities)
  • travel service (in case of critical errors – immediate response based on assistance contract)
  • help-desk for our clients (a dedicated team always available by phone and e-mail from 8.00 a.m. to 4.00 p.m., with the option of individual extension of the roster in the case of other client hours or time zone difference).
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