Supply Chain Management – what’s that?

Posted on 14 January 202514 January 2025 by itvision

An SCM (Supply Chain Management) system is a solution designed to support supply chain management by integrating processes for planning, execution, and monitoring the flow of raw materials, products, and information. SCM encompasses all stages—from sourcing raw materials and production to delivering finished goods to customers. This enables companies to reduce costs, improve operational efficiency, and enhance customer service.

In the fast-paced world of business, an SCM system is an essential tool for building a competitive edge and adapting to market demands. Its key components include:

Procurement:
Involves supply planning, inventory management, and purchasing essential materials. Modern SCM systems go beyond historical data, incorporating sales forecasts, seasonality, market trends, product lifecycle analysis, and predictive analytics. This helps companies anticipate changing market needs and align their operations with current and future requirements.
Production:
Covers the planning and execution of manufacturing processes, including task scheduling, resource allocation, and production progress monitoring. Advanced SCM systems optimize production line efficiency, minimize downtime, and adapt manufacturing to shifting market demands.
Distribution:
Focuses on logistics, warehousing, and transportation management to ensure timely delivery of products to customers. Advanced systems enable better inventory management, route optimization, and real-time shipment tracking, enhancing both efficiency and customer satisfaction.

An SCM system provides an integrated approach to managing the flow of materials, information, and finances across the entire supply chain. Additionally, ERP systems complement SCM by supporting various business operations. ERP for manufacturing streamlines production management, offering full control over resources and production planning. Meanwhile, ERP for e-commerce aids online businesses by integrating functions related to order management, warehousing, and logistics. The combination of SCM and ERP systems allows companies to optimize their operations and improve overall efficiency.

Different Types of SMC – Supply Chain Management

Various types of SCM (Supply Chain Management) systems are designed to meet the specific needs and requirements of businesses. These include:

Internal systems:
These systems may include software for inventory management, production planning, and internal logistics. Modern solutions in this category allow for precise real-time inventory monitoring, process optimization, and automation of material flows. Integration with other modules enables demand forecasting, loss minimization, and increased operational efficiency. Implementing such tools ensures better synchronization between company departments and supports faster, more informed operational decisions.
External systems:
These focus on integrating suppliers, manufacturers, wholesalers, and retailers, facilitating seamless management of the entire supply chain. This area often connects with logistics companies and third-party logistics providers (3PL). A key feature of these systems is the close collaboration among all supply chain partners. Information sharing, joint planning, and process automation across the supply network improve coordination, reduce risks, and maximize efficiency.

Each of these SCM systems offers unique functionalities, but their primary goal is to enhance operational efficiency and ensure business continuity. SCM and logistics are closely interconnected, as supply chain management encompasses essential logistical processes such as transportation, warehousing, and distribution.

Modern Technologies in SCM (Supply Chain Management) – Precision and Efficiency

Thanks to modern technologies such as artificial intelligence (AI), the Internet of Things (IoT), Dynamics 365, and Microsoft Power BI, SCM (Supply Chain Management) systems now offer even more precise monitoring and optimization of logistics processes. Dynamics 365 provides advanced features for warehouse management, delivery tracking, and real-time data analysis, enabling companies to enhance control and automation across their supply chain. Meanwhile, Microsoft Power BI allows for data visualization and monitoring of key performance indicators (KPIs), facilitating informed decision-making and swift responses to disruptions. Integrating these technologies with IoT enables real-time data collection from various stages of the supply chain, leading to cost savings, reduced expenses, and improved customer experiences.

The Future of SCM (Supply Chain Management) – Directions and Development Opportunities

Companies investing in modern SCM (Supply Chain Management) solutions not only gain a competitive edge but also increase customer satisfaction. The future of supply chain management lies in flexibility, automation, and process integration that support sustainability and operational efficiency. Modern supply chain management goes beyond process optimization and cost reduction—it’s about adapting to dynamic market changes and leveraging advanced technologies like IoT, AI, and analytics systems.

Want to learn more about optimizing your company’s processes? Get in touch with us using the contact form on our website. Our experts will gladly provide detailed information and help you find the best solutions for your business!

We encourage all those interested in this topic to reach out to us!

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Tasklet Mobile WMS Certifications

Posted on 3 December 2024 by itvision

Tasklet Factory Certifications

Our team members, Jakub Paliwoda, Jan Gąsienica-Szymków, and Mateusz Bachryj, have successfully completed Tasklet Factory training, earning certifications in two specializations for the Tasklet Mobile WMS solution: Certified Tasklet Developer and Certified Tasklet Implementer.

We deepened our knowledge of integrating Tasklet Mobile WMS with Dynamics 365 Business Central and tailoring the tool to meet the unique needs of various companies. Customizing features to accommodate the specific requirements and processes of each organization is crucial for achieving maximum results.

Jakub Paliwoda, ERP Systems Consultant, IT Vision

Tasklet Mobile WMS (Warehouse Management System) is a mobile warehouse management application that automates and optimizes operations through seamless integration with ERP systems. It supports businesses by improving efficiency and reducing the risk of operational errors.

Tasklet Mobile WMS – Discover the Solution

Tasklet Mobile WMS replaces manual processes with intelligent, mobile solutions. With features such as barcode scanning, real-time data collection, and automatic updates, you can:

Register received goods, quantities, batch numbers, and expiration dates directly on the mobile device.
Avoid errors during receiving, inventory, and stock adjustments.
Ensure precise placement and easy retrieval of items in the warehouse.
Automate warehouse processes such as receiving, inventory counts, transfers, and order picking.

The Best Solutions for Your Business

In addition to Tasklet Mobile WMS, we also offer other WMS solutions, including our proprietary application. This enables us to provide every client with a solution perfectly tailored to their company’s needs.

Would you like to learn more about the available options? Contact us by filling out the contact form and discover our solutions along with current discounts.

DISCOUNT Dynamics 365 Business Central

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Find out if your company can benefit from the promotion.

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We have successfully implemented RO e-Factura – the Romanian e-invoicing system

Posted on 4 October 20244 October 2024 by itvision

The topic of national e-invoicing systems is gaining significant attention among businesses across Europe. While many countries have been preparing for the introduction of mandatory e-invoicing for several years, not all systems are yet obligatory. This trend towards mandatory e-invoicing is part of a larger European movement. Currently, similar systems are in place in countries such as Italy, Spain, France, Romania, and Portugal.

Our international clients are already leveraging these solutions, and the integration of e-invoicing systems with ERP platforms has provided us with valuable experience that can be applied across different markets.

How does the integration process work? Let’s illustrate this using one of our international implementations as an example.

An example of integration – Romania

Every ERP implementation comes with its own set of challenges, driven by local regulations and specific client needs. For our client in the hospitality sector in Romania, the integration of Business Central with the RO e-Factura platform was part of a broader system maintenance and development initiative.

In addition to the standard actions typically involved in ERP implementations, the project also included:

Verification and adjustment of existing integrations with reservation systems to collect the necessary data for RO e-Factura.
Launch of new functionalities in collaboration with a local partner.
Integration of the ERP system with the RO e-Factura platform.
Performance and accuracy testing to ensure the solution operated effectively.

Integration with External Systems

One of the main challenges in implementing ERP systems in the hospitality industry is the effective integration with external platforms, such as reservation systems. These platforms provide essential data for invoicing, and the process requires precise adjustments in data flow to meet the requirements of both local and international e-invoicing systems. The integration with RO e-Factura had to account for large volumes of data, ensuring seamless and accurate information transfer.

Compliance

International ERP implementations always require adapting systems to local regulations. In the case of our integration with the RO e-Factura system, we had the opportunity to collaborate with a Romanian company that developed an ERP integration fully compliant with local legal requirements. Such compliance is crucial in every country, regardless of the specific regulatory landscape, as it forms the foundation for the correct operation of ERP systems.

ERP Integrations with Your National e-Invoicing System

Do you need an integration between your e-invoicing system and ERP? Or perhaps you want to streamline operations in your company with the help of such systems? Contact us through the form.

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Microsoft AppSource – create the perfect system yourself!

Posted on 6 July 20216 July 2021 by itvision

The world of IT solutions for companies is constantly changing. From the moment where ERP was used only to support production, through highly customized and locally installed systems. Up to comprehensively supporting ERP systems installed in the cloud. Currently, however, the approach in which the basic management system is installed is gaining more and more popularity. And all additional functions of the company’s support are performed before add-ons or applications. This is why Microsoft created AppSpurce. This is where the company’s partners place their add-ons and extensions to the system. AppSource provides both customers and the partner community with excellent visibility into the availability of relevant standard solutions. And it gives you the opportunity to benefit from implementations that are easy to assemble, like Ikea furniture.

Customized systems – are they still “in vogue”

As we mentioned before, over the years, many systems have been adapted to the individual needs of each enterprise. Of course, this approach has many advantages. Users of such solutions had a system at their disposal that understood their needs well and supported their unique way of working. However, disadvantages can often be noticed with the time of using such systems. Developing a solution takes a long time and is associated with high costs and risks. However, many problems arise when performing an update. Often this is only possible with costly redeployment or up-grade is just very expensive. Customizations are one of the main reasons so many companies still use old (legacy) versions of their systems.

A big disadvantage of customized systems, especially when customization is advanced, is the time to implement them. If the system was almost entirely custom-made, its implementation could take years. However, in today’s rapidly changing world, companies don’t have that much time! They want to get the value from the management system as soon as possible. Additionally, if the implementation takes too long, the initial assumptions and processes may change. And yet the management system should support a modern company with modern processes.

Microsoft AppSource – buy the customizations you need

These experiences with customized implementations led Microsoft to create AppSource (Business Apps – Microsoft AppSource). It is an online store where you can buy (and sell) add-ons and applications supporting the work of Dynamics 365 family systems. Microsoft resellers (VARs) and their customers can use access to this global offer to create successful projects.

Discover Dynamics 365

Currently, AppSource offers over 10,000 solutions for various types of Microsoft companies and products. On the other hand, Microsoft itself sets high standards in terms of both quality and availability. This is extremely important as these add-ons and extensions are used as part of its cloud offering. So that’s a big quality guarantee! AppSource is also good news for thousands of Dynamics 365 partners because they don’t have to develop all the solutions themselves!

Change your approach to the system and profit!

The use of these standard solutions obviously requires the acceptance, readiness and ability of the company to change business processes towards a standard solution. Using this approach will also affect your current system provider. He will have to move from developing all the solutions himself to becoming the type of broker that best selects and configures the applications that are right for your business.

AppSource supports you in your pursuit of implementations similar to those used in IKEA furniture: fast, good and cheap. Thanks to this, implementations and system updates will be faster. The quality of your solutions and support will be better. All this at a more affordable price.

So when will you start using AppSource?

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The latest solutions for programmers from Microsoft

Posted on 17 June 202117 June 2021 by itvision

The latest solutions for programmers. Easier use of artificial intelligence solutions, improvements in the best NoSQL database or building advanced applications in the cloud. This is one of the topics discussed at this year’s MyBuild conference.

We present a dose of knowledge collected thanks to MyBuild – Microsoft’s conference devoted to the work of programmers and developers.

Applications using artificial intelligence

The latest solutions for programmers from Microsoft Azure AI

Microsoft has shown how easy it is to create applications that use artificial intelligence. The company provides a number of services that use AI. During the conference, we were able to learn about new solutions for Azure AI.

Azure AI is a suite of services that simplifies the development environment and enables the use of artificial intelligence in key applications. The presented news in solution concern, among others, are Azure:

Machine Learning
Cognitive Services
Cognitive Search
Bot Services

Learn more how to build applications using artificial Intelligence:

Applications using artificial Intelligence

Azure Cosmos DB – the best NoSQL database

Azure Cosmos DB is the best NoSQL database service. It’s provided by Microsoft and allows you to easily create new applications. During this year’s My Build, we could also learn about the latest changes that further facilitate and simplify the work of programmers and developers.

The facilities for developers include, but are not limited to, changes and new solutions introduced in the Azure Cosmos DB service.

New solutions for programmers are among others:

Even better data security
Larger cache
Better service availability

Click and see what’s new in Azure Cosmos DB:

Azure Cosmos DB

Solutions for programmers – Diverse SaaS applications with the Microsoft cloud

This year’s news also includes updates on developing applications in the SaaS model. And also support for Microsoft’s cloud. These two solutions correspond perfectly with each other. They allow programmers and developers around the world to create applications adapted to requirements of the changing market. With Power Platform, Dynamics 365, Azure and Teams, they can quickly and easily create modern SaaS applications in the cloud. And with Microsoft’s industry-specific cloud industry components, move faster and focus on the unique challenges of your industry.

The latest solutions for programmers from Microsoft

With the use of Microsoft’s cloud, programmers and developers can work easier and more efficiently by focusing on the most important parts of the application. It is possible due to the fact that Microsoft provides ready-made components or solutions

What’s new for creating diverse SaaS applications from the Microsoft cloud is for example:

Ready-made solutions for industries
New no-code / low-code solutions
Third generation languages

Get to know the latest solutions for creating SaaS applications in the Microsoft cloud:

SaaS applications in the Microsoft cloud

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Microsoft continuously improves Dynamics Business Central

Posted on 14 June 202114 June 2021 by itvision

This is how Microsoft continuously improves its Dynamics 365 Business Central cloud ERP solution

Last April, Microsoft released the new version of her successful cloud ERP solution, Dynamics 365 Business Central. Microsoft publishes new versions of her popular ERP solution every 6 months and the amount of innovation increases with every new release. It’s not just improvements in the ERP domain itself. But also in the integration and cohesion with surrounding solutions, such as Microsoft Outlook and Microsoft Teams. To continuously improve its solutions, Microsoft actively uses the brains and creativity of its implementation partners and end-users worldwide.

Last April, Microsoft released the new version of her successful cloud ERP solution, Dynamics 365 Business Central. Microsoft publishes new versions of her popular ERP solution every 6 months and the amount of innovation increases with every new release. It’s not just improvements in the ERP domain itself. But also in the integration and cohesion with surrounding solutions, such as Microsoft Outlook and Microsoft Teams. To continuously improve its solutions, Microsoft actively uses the brains and creativity of its implementation partners and end-users worldwide.

Dynamics 365 Business Central – comprehensive business application solution

Dynamics 365 Business Central is a comprehensive business application solution that is designed and optimized for small and midsized organizations. In April 2021, Business Central exceeded 15.000 customers worldwide and the solution is currently growing at more than 1.000 customers per month.

Since Microsoft’s start in the cloud ERP arena, the company changed her version- and release policies. Traditionally, Microsoft was used to launch new major versions of her on premise ERP and CRM solutions every two years. During the past years, the company changed that rhythm to annual basis and eventually to the semi-annual schedule that is pretty much the standard in the cloud world. What is by no means standard is the extent of innovation that Microsoft publishes in her new versions.

Continuous flow of innovations

Based on Microsoft’s huge Research & Development budgets, the company can afford to have large numbers of developers work on the further improvement of her business solutions. This results in a continuous flow of innovations – often with a (much) greater volume and more business impact than her competitors. And these innovations are not limited to the ERP domain only. They can increasingly be found in the integration with ‘surrounding products’ like Outlook and Teams.

Especially the improved integration with Teams is important these days now that most organizations have their staff work from home office. Clearly, it’s a huge advantage that Microsoft is not just a vendor for business applications, but also has a leading position in office automation with Outlook and collaboration tools like Teams. Of course, other ERP vendors will be able to connect their solutions with Teams as well. However, the deep integration between Business Central and Teams is built up from the drawing board. And that brings much more value to the Microsoft Dynamics 365 customers.

More effective implementation of improvements

To continuously improve its Dynamics 365 solutions, Microsoft implemented a so-called feedback-loop. And promoted this new way of working in the market. This structure allows her thousands of implementation partners as well as her tens of thousands of end-users worldwide to propose product improvements. In the past, the development department was hidden in a kind of ivory tower. And it was hard to get new ideas accepted. Today, the Microsoft product managers check these feedback loops on a daily basis. And with every new product release, they report a fast growing number of ideas from partners and customers that were included as part of the solution. This is a great new way to further grow Business Central into the best ERP system for SMB companies in the world!

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Microsoft supports developers – My Build 2021

Posted on 28 May 202128 May 2021 by itvision

Working on the best care of our customers is not only about implementing the best solutions and helping to improve processes. To ensure the best quality of services, we constantly expand our knowledge and acquire new skills. In addition, we always like to be up to date with the latest information on systems and solutions.

Recently, we have broadened our horizons by participating in the My Build conference organized by Microsoft. The conference is a preview of new tools and solutions that will enable developers to better solve problems and efficiently create applications.

Microsoft supports developers

Although today our main associations with Microsoft are directed towards Office 365, Teams, the Xbox console or, less frequently, Dynamics 365 management solutions, Microsoft is a company created by developers. Therefore, a lot of its attention and work is devoted to building flexible solutions for developers. Solutions which facilitate the creation of applications that best meet the needs of the market and customers. The company provides the best quality tools and services that reduce the time from an idea to launching the application. As applications are becoming more and more important in supporting our reality, not only the professional one, Microsoft is trying to make it possible for everyone to create such solutions. Even if you have no development background. The My Build conference is an event devoted mainly to the work of developers and Microsoft applications.

The main tools that are recognizable around the world are primarily the Visual Studio family, GitHub and .NET. Building the application is supported by the Microsoft cloud along with Azure, Microsoft 365, Dynamics 365 and Power Platform. As data security is crucial in a world that is becoming more and more digital, Microsoft makes sure that the solutions created in its cloud, services and tools are protected by the highest security protocols.

Developers support – areas of change

Main changes announced during the conference regarded 6 main areas:

Azure
Developers community
Identity and security in the cloud
Microsoft 365 (Graph i Teams)
Power Platform
Windows

There was also an annual competition for young, talented developers. The cup was won by the Kenyan TEAM REWEBA, which programmed an IoT-based baby monitoring solution. The solution remotely analyzes infant parameters during postpartum screening and serves as an early warning intervention system.

Soon at www.dynamicserp.pl/ we will show in detail the most important announcements from My Build 2021.

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EU Data Boundary for the Microsoft Cloud

Posted on 17 May 202117 May 2021 by itvision

Microsoft has announced new solutions for companies using their system on EU territory – “EU Data Boundary for the Microsoft Cloud”. What do these changes mean? Certainly, data processing in the EU, better cloud availability and even greater data security in cloud solutions.

As part of the announced plan, the data processed in the organizations will not have to be transferred outside the EU and will remain within its borders. Microsoft’s commitment applies to all cloud-based solutions: Azure, Microsoft 365 and Dynamics 365. The company’s efforts to ensure compliance and the highest data security have already begun. Microsoft plans to implement the project “EU Data Boundary for the Microsoft Cloud” by 2022.

Microsoft is a guarantee of security

EU Data Boundary for the Microsoft Cloud

It’s worth to emphasize that cloud solutions are compliant with EU law requirements. This applies to data security or GDPR. Already, many services within the Azure cloud can be adapted to process data in the European Union. However, no matter where your data is processed, Microsoft uses world-class encryption and robust lockbox solutions.

Microsoft has already started work so that basic cloud services can both store and process in the EU all personal data of users from the commercial and public sectors in the EU. The plan includes all personal data contained in diagnostic data and data generated by services, as well as personal data used in providing technical support.

Dynamics 365 Business Central

EU Data Boundary for the Microsoft Cloud – Microsoft’s data center available in 13 European countries

It is worth recalling that already in 2009 Microsoft opened the first data center in Europe. Currently, Microsoft operates (or announced the opening) data centers in 13 countries: Austria, Denmark, France, Germany, Greece, Ireland, Italy, the Netherlands, Norway, Poland, Spain, Sweden and Switzerland. The hubs provide cloud services that help drive digital transformation, increase competitiveness, and ensure compliance with laws and regulations.

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The role of information technology

Posted on 14 May 2021 by itvision

Information technology is key to recruiting an employee

The candidate selects a new employer based partly on the quality of your IT system

The role of information technology in our daily lives is constantly increasing. Its importance is no longer surprising. Technology is important not only in our private life, but also in business life. We are currently doing more and more work in front of the computer. Especially when we work from home. Recent studies show that office workers appreciate well-implemented systems. About 80% of respondents indicate that information technology determines whether a person can work optimally. More and more often, bad solutions and poor implementations are a reason not to accept a new job offer. Or even leave the current employer.

The company’s IT system may be the dealbreaker to start cooperation

The state of the employer’s IT can be decisive when it comes to finding a job or a quitting. For one third of the youngest generation of employees (millennials), positive opinions about the IT situation in the company are a reason to start working. For a third of employees, technical stress and restrictive IT systems may be enough important reason to find another job.

The ‘2021 State of Work’ report by Workfront (an Adobe subsidiary) shows that there are differences between countries and generations when it comes to decisions related to IT frustration or positive experiences. 37% of all millennials consider the state of information systems when choosing a job, compared with 26% of Generation X. In half of the cases, British and American workers indicate that they want to leave if IT constrains them. In the case of Germany, this affects more than a quarter of the workforce.

The right IT system is the key to employee satisfaction

No wonder academics consider well-designed information systems important in their work. About 80% indicate that information technology is (very) important to improving their productivity. Only committed managers are considered more valuable and significant. A third of respondents indicate that they could be more productive and engaged if they will have better IT support. Examples of this support include better delivery of information for planning and prioritization, for remote collaboration, with an intuitive user interface. And the automation of daily routine tasks.

IT is also seen as an important tool for good collaboration with other employees. About 60% of respondents say they rely on information technology. For example, due to collaboration, work management, communication, planning and organization. 80% of respondents believe that teamwork is essential to keep a job.

Win the war for talents

With teams constantly aging, winning the hearts of young and talented new employees is a key factor for many companies. So if you want to succeed in this ongoing “war for talents“, it’s worth making sure that your IT solutions, business processes and internal collaboration are simply perfect.

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The Envision Forum

Posted on 18 March 202118 March 2021 by itvision

The Envision Forum is behind us. During this year’s forum speakers talked about digital transformation and about the progress of Polish companies in this process. Many of the discussions focused on security, digital competences, and the importance of artificial intelligence.

Among the speakers there were, among others:

Brad Smith – President, Microsoft
Mark Loughran – General Manager Microsoft w Polsce
Jean-Philippe Courtois – Executive Vice President, Microsoft
Jared Spataro – Corporate Vice President, Microsoft
Charles Lamanna – Corporate Vice President, Microsoft
James Eckart – Chief Security Advisor, Microsoft

Digitalization

One of the main topic was digitalization. This process has affected most companies and employees over the past year. However, it has been a trend among developing companies for years and we will be still observing it. The digital nature of companies and their solutions is a key factor to success.

At this year’s Envision forum, we learned about the history of many companies: Link4, CCC, Rossman, PKO BP, Żabka and Budimex. This diverse catalog of companies using Microsoft 365 or Teams solutions shows that digital solutions support organizations regardless of the industry in which they are implemented.

Appropriate competences

Representatives of those companies emphasized that not only buying new technologies is important. The most important are the appropriate competences that allow us to use this technology properly. An example of focusing on competences is also the Power Platform solution, which, using low-code, allows you to create appropriate solutions without knowing any coding.

Security

Speakers also focused on solutions and data security. It is automatically provided by the Microsoft cloud and additional solutions offered by the company. Microsoft spends over a billion dollars a year on issues related to increasing the security of its products.

James Eckart, Chief Security Advisor, Microsoft, while speaking about cloud solution said that “in the Cloud only the sky is the limit”. With those words he emphasized how important is to implement solutions in the cloud. Cloud is not only secure but enables easy scaling and adding new solutions which is crucial for companies which want to develop. Not only businesses, but also the reality is changing very dynamically. This is why the ability to scale your systems is so important.

James Eckart also emphasized that the observed movement from point applications to platform solutions that allow for quick and safe actions is very important.

Artificial Intelligence

Artificial Intelligence will play a bigger, and bigger part in the world. Work is already underway on the use of AI in road traffic regulation or in the management of planting and harvesting.

Microsoft Teams

Companies whose stories we saw at the conference emphasize the meaning of Teams application. But in approach to Teams is important to see it as a comprehensive tool, a company working model, not to see it just as a messenger. As the LOTOS Group has shown, advanced security and cooperation capabilities allow for remote work even with sensitive documents that require special security procedures.

As Jared Spataro, Corporate Vice President, Microsoft, says our work didn’t move to home office. It moved to the cloud. Even if we return to companies full-time, to our locations, our work will remain in the cloud. It is worth remembering when implementing new solutions.

Customer-centricity

At the conference, participants also talk about an increasingly important customer-centricity. Because approach to running business has changed. Now we shouldn’t be focused on our products or services. But we should focus on meeting the customer’s needs and experiences. Customer’s needs should be the trigger for our changes. Then should we focus on increasing competitiveness, innovation, and digital competences. However, we should remember that the customer’s needs are the starting point for this process.

Summary

Most companies in Poland are aware of the importance of digital transformation. For it is not only a chance for development, but even a necessity. However, Polish companies present a very different speed of digitization. It should be remembered that digitization is not about improving systems or approaches. But it is about creating a new business and a new approach. Unfortunately, many companies still forget about it. Similarly, they should remember that the digitization process is about creating new processes, and not transferring analog processes to the cloud.

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ERP vendor – How is he weathering the crisis?

Posted on 1 March 20211 March 2021 by itvision

How well is your current ERP vendor weathering the crisis?

We have been in this worldwide COVID-19 crisis for almost a year now. Most of us have found our way through trial and error where others are still struggling. An interesting question is how well your current ERP vendor is doing. Do they benefit from the greatly increased demand for digitization? Or do they find it difficult to keep up with today’s fast innovation pace? An analysis.

Analysis – ERP vendor after a year of crisis

If there’s one thing that we’ve all learned during this crisis, it is that IT keeps our society going. Whether it is working from home office, digital consultation with doctors or e-learning for our children. This is of course also the case with business applications. Companies all around the world are forced to make the most of their solutions.

With that realization, the question arises how your vendors are doing these days. And how well they are weathering the crisis. After all, the success of your operation relies more and more on the support, strategy, financial performance, innovation and continuity of your ERP vendor.

Here’s a list of relevant questions that you use in the conversations with your vendors. Their answers will help you to get a better insight in their current position. And more importantly, in their ability to continue their support for your technology, business processes and performance in the near future.

List of questions for the ERP vendor

What was your total turnover in 2020? How does that compare to 2019?
What was your net income in 2020? How does that compare to 2019?
How many employees did you have by the end of 2020? How does that compare to 2019?
How many new customers did you win in 2020? How does that compare to 2019?
How many customers did you have by the end of 2020? How does that compare to 2019?
What is your R&D budget for 2021, and what is the trend in your R&D expenses?
Do you have an up-to-date product roadmap – ideally a publicly accessible one?
Do you have a strategy to move from today’s single category ERP/CRM products towards a platform approach?

You may be interested in:

ERP SELECTION – HOW TO PREPARE FOR IT

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ERP and CRM system – rearview mirror or a periscope?

Posted on 24 February 202124 February 2021 by itvision

The role of ERP and CRM systems is shifting. Traditionally, the emphasis was on improving the internal efficiency. With separated systems per department, business unit and/or subsidiary. While that may be practical for these entities, it didn’t really help to create an accurate overview. Since it showed what happened in the near past – not in the near future. In today’s fast changing markets, companies must use integrated business software to manage their entire business in a pro-active way. So if your current ERP and CRM system still function as a rearview mirror, you’d better exchange it for a periscope!

ERP and CRM – the key is to connect the entire company

Anyone who has to draw their information from sub-systems that are not (wholly) connected and also communicate moderately with each other must work hard to arrive at relevant steering information. And that is exactly the process that is taking place in many companies at the moment! In the process of compiling management information, these companies have to perform many repetitive actions every month. Which, as a result, requires a lot of processing time and avoidable costs.

Let’s take a project. For a healthy project result, it is important to monitor costs tightly. So you can intervene if the costs are out of step with the progress. But that requires up-to-date information all the time! After all, anyone who only finds out afterwards that action should have been taken is too late. Anyone who relies on outdated information for the controls of your company watches a rearview mirror all the time. And so can wait for accidents! After all, both opportunities and problems come to light too late.

ERP and CRM system in a company should be like a periscope

Fortunately – modern, innovative and well-integrated ERP systems are available today. Tailored to your industry, affordable and relatively easily adaptable. These solutions take care of the transactions at the operational level for you. But also help you with up-to-date steering information. In addition, you save on administrative operations, which already contributes directly to a better margin.

You may be interested in:

PROJECT MANAGEMENT – AGILE OR CLASSIC?

Are you currently automated based on island solutions? Then the choice of such a modern solution means replacing your rearview mirror with a periscope. One that can look backwards and forwards as desired. And which also displays the current position of your company at any time. This improved view is sure to help your business move forward!

Meet Power BI – a tool for advanced data analysis:

Power BI

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Data security in the cloud

Posted on 20 January 202120 January 2021 by itvision

The world is getting more and more digital. In addition, the pandemic generates the questions of moving systems to the cloud and concerns about data security in the cloud. It is obvious that companies want to fill the highest standards of data security.

Cloud-based solutions are gaining their supporters every year. And the number of cloud installations is growing. However, many people still wonder if the data in the cloud is safe.

Are cloud solutions safer than on-premise?

During the expert panel organized by 1ClickFactory, all speakers agreed that cloud solutions are safer than local system installations (on-premise). Below we present a few arguments proving data security in the cloud.

Why cloud is safer than on-premise?

It is hard for companies to build by them owns built database with the same (or highest) safety level as they are offered in cloud solutions from large vendors.
For independent data security it is necessary to have a well-developed security strategy. In Poland, only 37% of companies have such a strategy.
For SMP sector cloud solution is better and safer, because it does not require assets and resources to create security strategy.
Customers don’t need to take any additional steps to ensure security. All functions are built into the system.

Data security in the cloud– what you have to remember

Some people are concerned that third parties will have access to company data. It is about both the system supplier, and other companies using the system. However, this is an unnecessary concern. Even Coca-Cola uses cloud solutions offered by Microsoft.

It’s worth to emphasized that security accidents will always happen. Regardless of having a security strategy. It is all about how we will react to those attacks. Can we track them and have adequate security? Our system and security should lead to a fall of the attacks.

Very often we gain trust in a solution if we see that others are using it. And when it works for them. 1ClickFactory, which is an IT Vision partner, has over 1,300 customers who use the cloud version. This is great proof that cloud solutions are desirable and secure.

If you still have doubts about the quality of security and real data security, arrange a free consultation with an IT Vision specialist.

The most important information about Microsoft

Posted on 22 December 202012 January 2021 by itvision

All the most important information about Microsoft system was presented at the Directions 4 Partners conference. New functionalities, improvements, support for the mobility of management systems from Microsoft. The organizers also showed that despite the virtual times it is possible to conduct a large, international conference at a very high level.

Participants from all over the world could also learn the most important information about the Microsoft system. They also included representatives of IT Vision, our partners, and friends from the industry.

In a series of interviews and interviews we present the most important information about the Microsoft system.

Paweł Prymakowski and Tomasz Woch talked about the new solutions in Microsoft Dynamics 365:

We talked with Sylwia Wójcik and Piotr Podgórni about cloud-based systems. We asked them about the changes that await them and Microsoft’s support in the organization of remote work:

We asked Nelson Tavares da Silva (QBS Group) if and how coronavirus changed the way of running business. We also talked about the changes in the digitization process and the advantages of the Microsoft system:

We talked about the Microsoft system and new functions with experts from the IBSC company:

We talked to Inga Sartauskaite (1ClickFactory) about the impressions from the conference, how the way of running the company has changed and about the importance of remote work:

Meet Dynamics 365 Business Central

Dynamics 365 Business Central

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New solutions in Microsoft Dynamics

Posted on 19 November 202012 January 2021 by itvision

We are after Microsoft Directions 4 Partners conference. The purpose of this meeting is to share knowledge, development guidelines and best practices. It also focuses on supporting new solutions, cooperation or finding new partners to achieve goals and implement projects. This year’s Microsoft Directions conference is also about announcing new solutions in Microsoft Dynamics Business Central. The company carries out investments in 5 main areas.

New solutions in Microsoft Dynamics – investments areas

Deliver seamless service and performance

Microsoft continues to invest in a world-class cloud service that is easy to adopt, delivers high performance, and meets business, partners, and customers goals.

Design for compliance and security

Microsoft runs on trust and is committed to continuous improvements in mobility, security, data privacy, accessibility, and meeting compliance standards.

Develop ISVs and globalization

Microsoft will help its customers and partners to move to the cloud with confidence, knowing their unique needs will be met through geo-availability and AppSource simplifying integration, extensions, and application development.

Delight customers by exceeding expectations

Microsoft’s investments I user experience and rich capabilities ensure they go beyond meeting customer expectations to deliver unexpected results.

Drive better together Microsoft experiences

Microsoft ensures its customers can benefit from using Office 365, Teams, Power Platform, and Business Central together to improve collaboration, productivity, workflow, insights, and results.

Better availability of Business Central localizations

Microsoft is also launching new localizations in Europe. Among others, in Romania, Greece and Turkey.

Companies choose Business Central system based on the cloud

Business Central is used by companies from various industries and sizes. From small companies with a few users to large ones, with even several thousand users. Some of them are new customers, some users have switched from old Microsoft solutions to the latest cloud solution.

New solutions in Microsoft Dynamics – new security functionalities

This year Microsoft added new functionalities that support security. The changes help to protect, for example, bank account numbers or customer data such as e-mail. Thanks to additional notifications, it allows you to avoid accidental changes of customer data.

More advanced managing of e-mail accounts

New capability E-mail Accounts helps to manage e-mail accounts. It allows you to give access to e-mail account to several people. In this solution it is easy to set up a mailbox. Including if its individual one shared one. Thanks to this it is easier to maintain contact with customers and run e-mail systems and massages sending. The capability also allows to create mailing scenarios. For every address you can create different scenario.

Better user experience

As part of the new wave of solutions, Microsoft is also simplifying system printouts and reporting.

Microsoft pays great attention to the development of Teams. One of the changes is easier exchange of data from Business Central using the Teams platform. The content of the link from Business Central shows in Teams. Thanks to this, there is no need to open the link and enter the system to check what our interlocutor sent us. This solution makes it much easier to talk about orders or inventory.

Do you want to know better Business Central system?

MORE ABOUT BUSINESS CENTRAL

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How to carry out digital transformation effectively?

Posted on 9 November 202012 January 2021 by itvision

How to carry out digital transformation effectively? There are some tips for CEO and managers which will help you to end your digital transformation with success.

The market is changing

The market is changing with or without you. Regardless of whether your company is part of this change or not. If you want to fit to the changes, trends, and customer expectations you should bring your company into the digital era and bring changes to your company.

Essential points for successful digital transformation

During this year Microsoft Directions conference Guus Krabbenborg CEO of Dynamics and More presented the five most important lessons about digital transformation that every CEO needs to learn. Guss pointed out the most important points that are necessary to successfully complete the digital transformation of the company.

The transformation affects all employees

When conducting digital transformation, it should be remembered that it will affect all employees. Both the lowest and the highest level. Therefore, it is important for everyone to know why the company is changing. Everyone must understand them. If employees know the answer to the question “why”, it will be easier for them to actively participate in the transformation and be positive towards it.

Select a responsible person

It’s worth to select one responsible person to supervise the transformation. Thanks to this one person is responsible for the project – its success or failure. This arrangement makes success more likely.

It is a customer market

The market has changed and it’s customer market. He has the power and rules. This is because the markets are transparent, company data and offers are easily accessible and it is the customer who decides what to do. And with whom to make a deal. Plus, in a digital, shrunken world, it’s easy for customers to switch partners. That’s why you need to put the customer and his satisfaction first. You also need to offer added value to your customers. This is very important.

How to carry out digital transformation - processes

Streamline your processes and change the way you think

When carrying out a transformation, it is worth paying attention to the processes in the company. They are often confusing and complicated. They need to be streamlined and more agile. Often employees do not think about changing processes because they are used to them. However, if we want to implement a new system, we need to create new habits and processes. Importantly, first you need to improve the processes and then change the system. Don’t forget to start change with yourself!

Changes aren’t simple but are important

Changes aren’t simple but are important. The whole transformation is really relevant. You should know if the project will bring value to the company, employees and customers. Value is more important than system functionalities or customization.

How to carry out digital transformation?

Here are the top 5 lessons every CEO should remember when doing digitization:

Digital transformation is not an IT project
Explain the „why” behind the project
Everything revolves around the customer
Change the company and mindset
Show that you are a leader.

Now you know the key to successfully completing a key transformation. All that’s left for you to do is choose the right system and start the transformation!

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Microsoft 365 & Teams – new feature of work

Posted on 21 October 202012 January 2021 by itvision

From the beginning of the year, the working environment has changed beyond recognition. The new work organization, hybrid model or remote meetings will probably become a permanent feature of the work culture. Microsoft tries to understand all the trends that are changing the future of work. The company is trying to meet the current and future changes. New solutions introduced in Microsoft 365 and Teams, among others, are to reduce risk, support the productivity of companies and ensure a good feeling of employees. Jared Spataro, CVP of Modern Work, showed the latest research and framework for the success of every IT specialist and business leader. Jared showcased the latest innovations on Microsoft 365 and Teams.

CEO of Fortune 50 company emphasizes how important employees are in changing the style of work

„What keeps me up at night isn’t supply chain Logistics or sales. It’s well-being of my workforce – because I know our company lives and dies by them”

The company’s value is created by employees

Jared also emphasizes that the value of enterprises is created by employees. Therefore, it is very important to take care of their well-being. Not just their results. For this reason, new technologies should support employees in their well-being more than ever before, instead of focusing solely on increasing productivity.

7 keys to success

Microsoft shows 7 keys to success for companies and IT leaders to support employees in a new way of working.

Reimagine teamwork, culture, and social capital – digitally.
Prioritize individual wellbeing to help people focus and be their best.
Help people learn, reinvent, and grow with the pace of change.
Unlock the data, knowledge, and expertise of the entire organization.
Automate process and workflow to increase discontinuous innovation.
Include everyone in digital transformation.
Ensure a trusted, secure, modern experience for every employee.

Microsoft Graph

During his presentation, Jared focused on teamwork and the well-being of employees. At the heart of these assumptions is a technology that Microsoft believes is critical to the future of work. This is Microsoft Graph that highlights everything that is created in Microsoft 365.

Capturing and reading

In today’s digitized world, capturing and reading signals is very important. They help to support employees, be innovative and create value. Microsoft Graph allows for the easy exchange of values and signals between individual employees and the entire company.

Capture and process data

Graph captures and processes data. The more you work with the solution, the more data it collects, processes and becomes more intelligent. Thanks to this, it can support employees individually better and better. Analyzes data, presents insights and suggests actions. With the help of artificial intelligence (AI), Graph supports the individual capabilities of employees (not substitutes them). In combination with data from entire departments, e.g. HR, finance, sales, customer support, you can support the performance of all employees by finding the best solutions. Ultimately, Graph helps create added value for the entire company.

Integrated suite of applications and environments

Microsoft 365 is an integrated suite of applications and Graph environments connected with productivity. Teams, Outlook, Office. Microsoft’s tools help you be productive anywhere, anytime, every day.

Solutions supported by Azure cloud

All Microsoft solutions are supported by the Azure cloud. Using Microsoft Graph, they not only connect seamlessly with each other, but also support the transfer, collection and analysis of data. Importantly, the solutions are built on a safe and trusted basis that takes care of privacy and compliance in the project. In terms of data security and protection, they are also adapted to the GDPR Act. Importantly, at Microsoft, you have control over your data and you can decide how to use it.

Microsoft 365 and Teams

Microsoft 365 and Teams app help you reimagine teamwork. As we work more and more remotly, it is important to create and strengthen a sense of community and bonding between people. Working together is not only about videoconferencing. It is also everything that happens before and after the meeting. Microsoft Teams is the perfect collaboration platform. It’s a platform that supports all types of remote collaboration. It combines meetings, chats, conversations, joint work on content and automation of business processes. It’s a unified platform supporting the entire range of remote collaboration. From meetings to the telephone system.

Better quality of on-line meetings

Importantly, Teams facilitates not only meetings between company employees. It allows employees to connect with customers in a number of different ways. It can be, for example, a video conference, webinar, remote sale or any other meeting scenario.

Together mode

During the Ignite conference, Microsoft presented a new online meeting environment. Additionally, the solution treats each meeting participant as a “first class citizen”. To make this possible and to make the meeting experience more personal, Microsoft introduced Together Mode. Thanks to this, all participants of online meetings can meet (digitally) in one place. As a conference participant, we can see other people in the office or other environment.

Surface Hub

In addition, the Surface Hub device, designed for meeting management, significantly facilitates on-line conversations. You don’t even have to touch the device to start a conference or connect with anyone using Microsoft Teams.

Live chat transcription

What is more, the conversation transcription has been launched in Teams. It happens “live”. Thanks to this, you will not lose anything that was said in the meeting. The recording of the conversation is available during and after the meeting. Now you can also easily set a view of what is most important in the application. Both when it comes to the presented content and people. To facilitate communication, you do not need to leave the videoconference window now to see what is happening in parallel in the written conversation.

Microsoft 365 & Teams support for hybrid meetings

Microsoft also supports hybrid work. Thanks to the solutions, you can easily connect online conferences with people who are physically in the room. This is largely facilitated by Microsoft Teams Room and Surface Hub. Solutions designed to manage meetings significantly facilitate on-line conversations. You don’t even have to touch the device to start a conference or connect with anyone using Microsoft Teams. In addition, Surface Hub allows you to share the board with other conference users to jointly note, change or create projects.

Microsoft solutions ensure the well-being of your employees

Re-creating the work environment must not only focus on continuously improving employee efficiency. This barriers to rapid burnout of your people. Microsoft tries to create solutions that focus on supporting the creativity of employees. This is important because only people can be innovators. Computers or artificial intelligence cannot do it for us. That’s why Microsoft puts users’ well-being at first. Because of that the Headspace meditation app has been integrated with Teams.

Integrated Microsoft Insights application

Another Teams extension is the added and integrated Microsoft Insights app. It supports the well-being of employees and their productivity at every level. For Insights, it doesn’t matter if they are managers, directors or sellers. It facilitates the management of tasks, time and allows you to turn off after work. At the end of the day, you can mark your tasks as done, in progress, or postponed. Employees can also mark how they feel during the day.

Are your employees satisfied?

This solution allows you to see if people are satisfied with their work. Managers will be able to control overall job satisfaction, the status of project implementation and the time spent on work. These solutions will allow you to better manage the team and check whether employees need support or rest.

Thanks to the integrated Insights application, after finishing work, users have a moment to calm down, focus on themselves and return to their tasks only the next day.

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Customer Service & Field Service

Posted on 12 October 202012 January 2021 by itvision

During the Ignite conference, Microsoft showed new solutions and product innovations in Dynamics 365 Customer Service and Field Service. They support customer service actions and management. Solutions enable businesses to provide seamless, end-to-end technical support. Moreover, they allow you to discover the benefits of a streamlined organization of services. This is possible thanks to the installation on one platform.

Customer experience

Customer experience is the sum of all interactions between the customer and the supplier over the lifetime of their relationship. It’s very important to remember this. If we want to provide high-quality customer service, we need to care for the customer’s experience from the first contact to maintaining the after-sales actions.

Customer approach. How to get it right?

Select the appropriate channels
Offer proactive services
Work with the customer according to the principle “get to know me, serve me”
Provide transparency in the process and build trust

Microsoft provides a range of solutions to enable you to provide world-class customer service. Among the supporting tools are:

Customer Service
Customer Voice
Field Service
Customer Service Insights
Remote Assist
Virtual Agents

With Microsoft, you can ensure end-to-end customer engagement. The solutions support two main areas of activity.

Customer Service

Self-service. This is hassle-free, large-scale customer service across multiple channels. It is based on the Natural Language Understanding (NLA) that customers use.
Omnichannel engagement. This gives you a connected and personalized customer view across all channels and interactions.
Agent productivity. The system allows for a standardized service and agent assistance in many channels.

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Field Service

Proactive service. It allows you to identify potential problems, as well as diagnose and solve them remotely. The system also communicates the service results.
Resource Planning. You can easily plan requirements, single or multiple resources. The system also helps to optimize resources and conduct self-service activities
Technician success. Advanced mobile solutions, mixed reality and intelligent operation help technicians and field workers to best serve their customers

Dynamics 365 enables the crossing of the above channels, ensuring the best quality of service.

Microsoft has, supports, and integrates a number of applications that improve contact with the customer. These are among others:

Live chat
Microsoft Teams
SMS
Line
WeChat
Facebook
Twitter
WhatsApp
BYOC

This year, Microsoft also introduced a new Voice Channel.

Native Voice in Dynamics 365 is primarily a comprehensive (all-in-one) solution for customer service. It is entirely made by Microsoft and based on the cloud. Provides hassle-free customer support in every channel. In addition, it provides real omnichannel analyzes and insights.

Facilitated contact with the customer is also possible thanks to the function that allows you to make calls directly from the browser. What’s more, it saves live conversation transcripts. It shows live suggestions for answers, analyzes customer needs live and proposes the best solutions.

Dynamics 365 analyzes data from all contact channels, including voice. Among other, thanks to this, it increasingly improves the virtual agent.

All-in-one customer service

Microsoft Customer Service is a comprehensive support for your company. But what does that actually mean? The solution is primarily:

Easy setup and configuration and management
Unmatched security and compliance
Seamless customer journey
Real omnichannel results

Dynamics 365 Remote Assist

Remote Assist supports your company’s employees in their field tasks. It allows you to capture resources and automate processes using the Power Platform. The solution stores mixed reality photos and videos, and then integrates the data with business processes using Power Automate. Additionally, it offers a calls dashboards. Dashboards allow you to use data about your company for remote support and improvement of operations. Remote Assist also offers a one-time call solution that allows an employee in the field to get assistance with one click.

Dynamics 365 Field Service

Field Service supports your company in three areas.

Proactive service delivery. It allows you to create a hierarchy of resources, functional locations and properties. The solution also offers productivity improvements for complex units such as work orders. Moreover, it allows for extended integration with Dynamics Supply Chain Management.
- Resource Planning. Microsoft offers an optimizer built into the next-generation schedule board. Your technicians can predict travel times based on traffic patterns. You also get upgrades for matching skills, out-of-hours travel, and working hours calendar as required.
- Technicians success. Microsoft is releasing new mobile app enhancements (based on Power Apps). It also offers access to a technician locator “where’s my technician” for end customers. Moreover, you get the opportunity to conduct on-site inspections.

All these areas are supported by Microsoft Insights and artificial intelligence.

Microsoft is constantly developing

Microsoft is constantly developing tools to support customer service. Nowadays, it is particularly important that your company can contact the customer using multiple channels. Also, the non-contact ones. Microsoft and its solutions facilitate such interactions.

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Commerce – what’s new in Dynamics 365

Posted on 5 October 202012 January 2021 by itvision

This year Microsoft presented the Dynamics 365 Commerce 2020 wave 2 investments. Brendan Sullivan, Principal Product Manager for Dynamics 365 Commerce showed where Microsoft is going and presented some of the new features and capabilities that they’re releasing as part of this wave.

Brendan briefly showed the most important improvements, capabilities and features in Commerce. They are:

omnichannel improvements,
modern store in frontline workers improvements,
new additions to intelligence, insights, and analytics,
new digital commerce capabilities.

Commerce and products in Dynamics 365

Microsoft offers a core system which provides a headless commerce engine capable of interacting with either the Dynamics 365 Finance and Operations or working with third party ERP through a connector. The system can serve them through a headquarters solution that gives you the ability that interact with your products, prices, promotions, discounts, and customers to be served that headless commerce engine across a range of different retail channels.

Serve your customers

You can serve your customers in number of channels. E.g. in-store retail channels, point of sale, and mobile point of sale solutions.

Call center solution gives you the ability to work with our call center operator over the phone.
Digital commerce solution, gives you the ability to have rich and immersive websites and be able to expose your products, get people to discover and learn about them and purchase them.
Marketplaces, as well as social platform channels allow you to not only broadcast your products. They allow to broadcast your information, so that you can drive market share and get customers to come to your products, as well as purchase those products on those social platforms.
Conversational enables you to work in real-time with a customer, to have AI chatbots, and to work with the customer. All those solutions give customers the possibility to find the product they want. And they enable you help them discover products and learn about it.

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Microsoft gives you chance to work in many channels by different, individual roles:

store clerk in the retail stores,
consumer and shopper who works with the e-commerce systems that are driven by marketers and merchandisers,
customer service reps who man the call centers,
bots and virtual agents which power call center capabilities as well as conversational capabilities.

Microsoft also offers emerging business to business solution that allows you to bring up B2B solution connected into our headless commerce engine and be able to power purchasing scenarios.

If you look at all solutions together you will see that Microsoft actually powers a large number of traditional and emerging channels. Microsoft also supports a number of customers and business facing customers across all these different retail channels.

What gives you the headless commerce engine?

First of all you can manage your products and master them in one centralized place. You also gain the ability to serve customers across different retail channels. You can use different prices, promotions or discounts.

Secondly, it gives you the ability to capture all that customer information, whether it be orders, customer information, account information, addresses, and clickstream data or other. It gives you the ability to have one golden customer record across all of your different retail channels.

It also gives you the ability to holistically view your retail solution across all your different retail channels. You can see what products are selling best in a given channel. What is more, with Microsoft Commerce you will know:

how best to strategically place your products for shipping and for sales based on information.
What types of customers are interacting with a given channel, and how best to sell to those customers in those given channels.

Commerce – new features released in 2020 wave 2

Digital commerce capabilities

Visual page builder was changed. Microsoft integrated drag and drop page design. Now you can easily drag modules onto the canvas. Also making changes in the canvas is much easier.

Microsoft also gives you the ability to do color and style modifications on your page. Without CSS extensions for that. Now you can also do preview by device types, see what is your page is going to look like in reference to a particular responsive breakpoint.

Microsoft also simplifies the list management. Whether it’s a manual generated list, an algorithmic list or an AI powered personalized list, you can modify and control that list more easily within the interface.

Lastly, you are able to introduce page item variations. It gives you the ability to quickly and easily build variations for simple tasks like localization and marketization. You also gain the ability to have those variations for A/B testing and server-side experimentation, as well as setting the stage for the ability to do that later with targeting and personalization.

Intelligent content experimentation

What is more, Microsoft is going to release in this wave intelligent content experimentation. They have a range of server-side experimentation capabilities that has partnered closely with Optimizely to be able to deliver. These capabilities will give you the ability to do true server-side AB testing. (Optimizely is a market leader in both server side and client-side AB testing.)

All of these are giving you the ability to exploit those variations as experiment control A and B variance and being able to split your traffic across them. Pages, slots, modules, lists, content items, and images. You can select any of those items and change them out with an experiment as a variation.

You can really control any granular part of the page or the entire page to be able to run an experiment and see what resonates with your customer. Once you understand what resonates, you can easily promote that page so that all customers will see that content.

New e-commerce modules

You’re geting the ability to purchase gift cards. You can purchase those with customer amounts, support for kits, support for pop-up cart. You can easily present a new pop-up cart to the customer, instead of using the traditional cart flow, if you so choose. You also gain the ability to have a color picker in the PDP, so you could use visual identifiers versus textual identifier.

Microsoft is also improving module extensibility and simplifying the overall component architecture and extensions and extensibility. You will be able to extend data actions, and define new extensions within those data actions. Thanks to this you can work more intelligently across modules as well as be able to work with third party data services.

New module abilities

With new modules you will gain the ability to pass contexts to modules within slots, so you can actually pass data between modules. The ability to pass module configs to components, so you can easily control the content flowing to components in terms of configuration settings.

Microsoft is also announcing preview of the social commerce capabilities. They will give you the ability to syndicate content out to a range of different social media platforms like Facebook, Instagram, Pinterest, WeChat. You will also have the ability to both sell content through as well as sell content in the social commerce

Intelligence, insights and analytics capabilities

Microsoft provides intelligence and insights to your products. With recommendations from AI and machine learning you gain the ability to create store of the future.

Omni-channel capabilities.

First of all, you gain the ability to sell across modern payment methods that don’t have been ranges associated with them. It gives you the ability to capture, cancel, and refund orders through the system, and being able to support these payment methods across all the different retail channels.

Microsoft is going to provide a PayPal connector out of the box. It’ll be very similar to add-in connector. You’ll be able to use the connector for free and maintain it in perpetuity. But will also give you the ability to simply enter into your account details and start transacting. It’ll also bubble up in store starter kit, so that you can easily integrate PayPal into your e-commerce site. It facilitates start taking transactions online.

The ability to influence relevance and rankings.

You can make sure that the right products are appeared to the customer. You also gain the ability to personalize for a customer. You also can drive just what product results are shown to any given customer based on a range of factors such as products that they purchased, looked at in the past, or external factors. Thanks to this you can present the right type of products to a customer given their particular situation. It’s also gives you the ability to do sponsored products if you want to do advertising your products on your system. As well as the ability to do insights and analytics based on searches.

Customer service solutions

Integration with the Dynamics 365 Customer Service solution gives you the ability to drive customer service chats and virtual agents using the Microsoft Virtual Agent Architecture. You be can present those directly within an e-commerce site so that customers can easily ask questions, can interact with the virtual agent to be able to get support, make modifications to their orders, and work directly with any of the information that’s in the headless commerce engine. You are also able to surface this information within the call center so that customers can easily interact with their orders in details.

Marketing

Microsoft gives you the ability to opt in and out of marketing. So if you have a direct marketing solution, you can enable this at the customer level to say whether or not they want to receive e-mail. So that when you’re at the point of sale system or when you’re in e-commerce, and you can sign up or sign out of getting marketing e-mails.

Customers behavior

You are also able to look at the duration since the customer signed up, so you can actually see how long a customer has been with your solution, as well as the ability to capture additional addresses and being able to have multiple addresses and select those for shipping. The Store System Health Check gives you the ability to view all the different systems running within your retail store.

As you can see Microsoft put a lot of effort to improve its commerce solution. We believe you and your company can gain a lot from these changes.

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Cloud migration – how to do it right?

Posted on 2 October 202012 January 2021 by itvision

Cloud migration is getting more and more popular. Almost everywhere you can hear about pros of cloud solutions. Paweł Prymakowski, CEO of IT Vision was a speaker at the meeting 1ClickToExpand: 10 creative ways to overcome the obstacles of system upgrade to Dynamics 365 Business Central. Paweł and other panelists were looking for the best way to overcome the limitations of upgrades.

As main obstacles of migration to the cloud speakers listed users’ attitude, competences, technical limitations (data size, warehouse) and business issues (mainly financial issues).

Two ways of cloud migration

Paweł emphasized that as an implementation partner, we offer our customers two ways of implementation. The standard SaaS (software as a service) cloud implementation is an excellent choice for smaller customers. It’s a cheaper solution that offers standard Business Central functions. The second solution that we propose to our customers is hybrid implementation (on Azure). This type of deployment is an appropriate path for larger customers. The hybrid approach allows to run individual functions, transfer large amounts of data or effectively integrate Business Central with other (external) customer systems.

Database

For large companies using Dynamics NAV or Business Central solutions, the database limit can be a big obstacle in moving to the cloud in the SaaS model (software as a service). The solution is to use the PowerPlatform technology to store some data (e.g. scans) outside the ERP system itself

The participants of the meeting also noted the problem with localization, the need to learn new solutions, competency shortages or the reluctance of users to migrate to the cloud.

How to improve cloud migration

However, the panellists did not stop at listing the limitations. They proposed their own ideas that can improve migration to the cloud.

A clear set of procedures on how the partner can maintain control of the BC SaaS installation.
Clear list of differences / benefits, moving to the cloud.
Finding 5% of partners as pioneers and supporting them on their way.
Migration of customers at every noticed opportunity (even if they are small projects or it’s just a clean start) to Dynamics 365 SaaS now to gain additional visibility from the market and Microsoft.
Review the solutions and consider whether the company can run smoothly with the standard features of Business Central.
Using a different technology to store information outside the Dynamics 365 Business Central warehouse
Microsoft should introduce a different data storage configuration according to the standard functionality
CEE market partners should be proactive and suggest / vote for the functionality they need in Microsoft
Training is needed in building the competencies of solution architects

We believe that the move to the cloud is the future. Therefore, we encourage all companies that want to be pioneers and be the first to use cloud solutions that bring competitive advantages to full migration. However, we do not leave other customers without a solution. We are happy to offer them a hybrid migration to the Azure cloud.

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Dynamics 365 & Power Platform at Microsoft Ignite

Posted on 29 September 202012 January 2021 by itvision

The Microsoft Ignite conference is behind us. During this year’s meeting, we dicovered a lot of news from the world of Microsoft. Alysa Taylor (Corporate Vice President, Business Applications & Global Industry) and Muhammad Alam (Corporate Vice President, Dynamics 365 at Microsoft) during the Ignite conference focused on a new approach to work and preparing Microsoft users for the challenges that the future may bring.

The Microsoft ecosystem is a range of different applications for all types of business.

Dynamics 365 and Power Platform at Microsoft Ignite

Each application or solution can be adapted to the individual needs of the company. Thanks to that Microsoft products are a good choice to support the daily work of enterprises. They can be easily scaled or extended with new functionalities.

Microsoft offers solutions that support building the resilience of enterprises at every business level and help meet today’s challenges. What’s more, they allow you to proactively stay ahead of future opportunities – to reimagine the future. At the Microsoft Ignite conference, new Microsoft Power Platform and Dynamics 365 features were announced to help make this vision a reality.

News from Ignite – Microsoft Power Platform:

Low code updates for professional developers with an integrated Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Virtual Agents, and Microsoft Azure API Management experience to scale solutions through Power Apps with low-code and distribute through Microsoft Teams.
Power Platform SDLC (software development lifecycle) workflows and templates with GitHub Actions.
Power Virtual Agents and Microsoft Azure Bot Framework integration to build bots with no code, plus a simpler, one-click publishing experience on Teams.
Deeper Power Apps and Teams integration, including Power Apps authoring app within Teams, Project Oakdale for a free low code data platform, and Teams visual style support.
The preview of the Microsoft Power BI app for Teams which provides a central, personalized home for data in Teams will help customers scale insights across the organization by ensuring that insights are just a click away from where conversations are happening and where decisions are made.
Power BI is now natively integrated with Excel and is easier than ever to discover and work with trusted Power BI datasets that are refreshed, governed, and secured directly in Excel.
Two new Power BI offerings: Power BI Premium Per User as an entry point to Premium and a new on-demand capacity scale option for Premium customers.
The preview of Microsoft Power Automate Desktop, bringing robotic process automation (RPA) to every desktop.

News from Ignite – Microsoft Dynamics 365

A new first-party voice channel for Microsoft Dynamics 365 Customer Service, built on Microsoft Azure Communication Services.
New add-ins for Microsoft Dynamics 365 Supply Chain Management: Cloud and Edge Scale Unit and Inventory Visibility.
General availability of Microsoft Dynamics 365 Project Operations.

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*I consent to the processing of my personal data by IT Vision Sp. z o.o., registered office in Kraków, at J. Chełmońskiego 166 Street. I am aware of the right to access my data and the possibility of correcting it, and that my consent may be revoked at any time by submitting a written request to stop processing personal data. Providing data is voluntary, but necessary to contact from IT Vision Sp. z o.o. Więcej

Easy application development

This year’s Microsoft Ignite conference also focused on accelerated application development. To meet the growing trend of “fusion”, low-code or code first projects, Microsoft has made many improvements and investments. Thanks to them, it can ensure trouble-free cooperation between Power Platform, Microsoft Azure and Microsoft Visual Studio.

Power Platform

Power Platform is becoming more and more important product. The platform is constantly evolving to shape and scale the work with low code applications and new features. Changes in the Power Platform are intended to help professional developers quickly transform their business from scratch. All this using tools and languages that developers are already familiar with.

Apps from Power group

Microsoft has also made changes to Power Apps, Power Automate, Power Virtual Agents and Azure API Management. Thanks to the changes, all of these applications will now work together seamlessly. They will allow developers to scale low-code solutions with Power Apps and distribute via Microsoft Teams. Moreover, developers can create custom connectors and seamlessly upload them to dedicated Power Platform environments for easy discovery in Power Apps. In addition, Microsoft Azure Functions and Azure API Management can be used to enable individual developers to distribute Power Apps in Teams.

GitHub improves programming

To improve programming, Microsoft announced the introduction of the Power Platform to the platform where development teams collaborate on projects – GitHub. Professional developers can create their own SDLC workflows in the marketplace (software lifecycle) using GitHub Actions for Power Platform. They can also use preconfigured SDLC workflow templates.

Power Virtual Agents & Azure Bot Framework

In addition, Power Virtual Agents and Azure Bot Framework will now run seamlessly, allowing developers to build bots without code. Power Virtual Agents has also been improved to make it even easier for developers and users to publish to Teams with a single click.

Collaborative work extended with team insight into data. Allow everyone to make better decisions.

Microsoft Teams is a platform that has become an integral part of our lives. Both professional and private. It is also used for remote learning. Interactions in Teams are not only between people, but also between data. Now, Power BI in Teams is evolving to help everyone find and work on insights.

Power BI app for teams

Microsoft has introduced a new Power BI app for teams that provides a more streamlined experience for accessing Power BI reports in Teams, making it easier to collaborate with data and combine action insight with sample reports, automation, and easy sharing.

A preview of the new Power BI app for teams has been announced on Ignite. The app will enable users to quickly find, search and discuss data without leaving Teams. It’s a central, personalized storage in Teams, ensuring that information is always one click away from where conversations are taking place and decisions are being made.

For example, PayPal moved to Teams and added a tab for Power BI visualizations to Teams meetings, providing an easy way to easily share a project’s current status and goals as people join.

Power BI Premium

In addition to upgrading the Power BI service, Microsoft also provides broader analytics choices and scalability with two new Power BI offerings: User Power BI Premium as the entry point to Premium, and a new on-demand capacity scaling option for Premium customers. All this to enable flexible scaling of Premium nodes.

Automation for everyone

Microsoft constantly invests in robotic process automation (RPA). The acquisition of Softomotive opened doors to pare Power Automate with WinAutomation, enabling anyone to automate manual business processes across both legacy and modern applications.

Microsoft has introduced a preview of Power Automate Desktop. The service enables the automation of local processes and tasks, from simple data transfers between systems or image search to more complex business processes and workflows. Everything is available from the computer.

Faster results at Toyota thanks to Microsoft

These updates show what Microsoft solutions can do when everyone (from professional developers to non-technical users) across the company has access to code-less or low-code tools.

Microsoft showed three ways Toyota Motor North America (TMNA) enables everyone in the enterprise to troubleshoot problems using the Power Platform.

Power BI, Teams & Microsoft Azure Synapse

For example, the team is using Power BI, Teams, and Microsoft Azure Synapse to monitor their network and analyze the immense amounts of data that is created as part of that process, including surveys performed by their field travelers that are responsible for different regions. Toyota harnessed the full suite of Power Platform features plus Microsoft Azure Cognitive Services to rapidly build and deploy a Vehicle Delivery Quality app that improved accuracy and efficiency for field travelers collecting information. Plus, it gave them 100 percent coverage across their dealers enabling Toyota to better understand what dealers are doing right and improve the quality and safety of vehicles delivered to their customers.

Dynamics 365 updates. Company resistant to change

It goes without saying that every business must prioritize meeting customer expectations, even in times of change and uncertainty, in order to remain resilient and relevant to the marketplace. It now also needs to protect itself from the economic effects of the COVID-19 pandemic. To make it possible, Microsoft introduced new additions and updates to Dynamics 365 focused on the most critical customer satisfaction centers. The most important business areas today: services and supply chain, are specifically addressed in the appendices. These enhanced solutions are ready to use, yet quickly scale and adapt to create unique digital functions.

The first omnichannel solution, including native voice

Customer service is not just about building loyalty and customer retention. This is an essential way to understand how to better serve customers who rely on the company’s products and services. Nowadays, it is especially important to offer multiple ways of continuous communication. Dynamics 365 provides optimal customer service solutions for everyone in the company – from frontline employees and customer service management to solution implementers and administrators.

First-party voice channel

At Ignite, Microsoft announced the addition of a new first-party voice channel for Dynamics 365 Customer Service based on Azure Communication Services (available in preview). By integrating voice with existing multi-channel capabilities, the voice channel provides smooth, end-to-end customer service in a single cloud-based solution. The solution enables teams to deliver consistent, connected help across all channels. Features based on artificial intelligence help you solve problems faster, including offering real-time suggestions for employees and carrying out a sentiment analysis that starts working immediately (out-of-the-box feature). Moreover, with the Common Data Model, voice channel data natively integrates with pre-existing datasets – without data manipulation or reformatting.

Supply chain risk management and maintaining continuity of supply

This year, companies have had to deal with rapidly changing customer demand and severe disruptions in their supply chains. Most of them found it difficult to change quickly. In order to meet new requirements, companies are trying to increase flexibility and resilience in the way they operate by digitizing the entire supply chain.

New additions to Dynamics 365 Supply Chain Management

Therefore, during the Ignite conference, Microsoft announced two new additions to Dynamics 365 Supply Chain Management that will improve visibility and enable users to react quickly to changing demand and supply. They are: Cloud and Edge Scale Unit and Inventory Visibility.

Companies often struggle with latency and connectivity when running operations in remote facilities. Parallel, resource-intensive processes can lead to network latency and reduced productivity. New Cloud and Edge Scale Unit add-ons for Dynamics 365 Supply Chain Management bring the power of the intelligent cloud to the edge. Add-ins allow companies to run critical storage and production workloads at the edge using Azure devices. As a result, they increase resilience and ensure 24/7 operation, even in the event of a temporary disconnection from the cloud.

Inventory Visibility

The new Inventory Visibility add-in for Dynamics 365 Supply Chain Management enables high-volume retailers and manufacturers to easily handle millions of transactions every minute. It also allows for accurate, real-time multi-channel inventory determination. Enterprises can scale easily to fulfill orders from multiple channels on time and reduce shortages and excess inventory. The new feature is hyper-scalable and can also work with third-party systems.

Transform project-based services

The solutions Microsoft announced at Ignite share a common theme: they enable enterprises the speed and flexibility to adapt to change, build resilience in any industry, and exceed customer expectations. If your business has a project-based organization structure, it’s especially important to be able to adapt to the types of changes we’ve seen over the past few months.

Dynamics 365 Project Operations

Dynamics 365 Project Operations brings together and gives teams (Sales, Resource, Project Management, and Accounting) the visibility they need to deliver services to customers on time and on budget. Dynamics 365 Project Operations integrates with other enterprise systems. Thanks to this, it helps to drive business development in sales and delivery processes, without the need to integrate and replace existing systems. You can also easily scale Dynamics 365 Project Operations with Power Platform and other Dynamics 365 applications such as Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Human Resources, and Microsoft Dynamics 365 Customer Service.

Soon Microsoft will announce more news and solutions to better support companies in their daily challenges!

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New RamBase features and solutions!

Posted on 11 September 202012 January 2021 by itvision

However, the year 2020 also brought a lot of positive changes and news. Among them are undoubtedly New RamBase features and solutions. An ERP system perfectly suited to production and distribution companies.

Discover new RamBase features and solutions

A modernized interface of the mobile application
Access to invoices approval from the mobile app. Thanks to this, you can manage invoices on the go, all you need is access to the phone.
New cost method in the finance section. The FIFO method gives more management options to international companies
Open supplier and customer portal. Any company using RamBase can offer access to the supplier and customer portal. By giving them access to the basic self-service options of the RamBase system. The portal facilitates the support of suppliers and customers, and also allows them to help themselves.
Single sign-on feature. The solution simplifies access to all system functionalities. It requires only one username and password, thanks to which you have access to all solutions.

Users appreciate the RamBase system!

During this year’s conference, we also got to know the new story of the RamBase customer. Seagarden used multiple distributed management systems. The company wanted to change this by looking for an ERP system from other suppliers, but they were not able to meet the company’s requirements and expectations. Only the implementation of the RamBase system allowed Seagarden to improve the functioning of the company. And the organization obtained a solution perfectly suited to their needs.

In Poland, companies also appreciate the system. IT Vision implements RamBase at a new customer. More information coming soon!

Continuous development and improvement of the system

The RamBase system is developing and better and better adapted to the expectations of customers. We also make sure that the system is friendly to the Polish user. Seeing the new changes and directions set by RamBase, we are glad that we can offer a solution on the Polish market.

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Microsoft Endpoint Manager

Posted on 14 August 202012 January 2021 by itvision

Microsoft Endpoint Manager – productivity from any device, anywhere

Brad Anderson (Corporate Vice President of the Commercial Management Experiences) at Microsoft Inspire talked about the importance of Microsoft Endpoint Manager and Microsoft 365, the move to the cloud and the importance of cloud solutions

Anderson began by recalling what the pandemic has taught us as entrepreneurs.

You have to be in the cloud for agility and access.
The importance of conditional access and zero trust.
Keep your remote users just as productive, secure and efficient (or more).

Microsoft Endpoint Manager, Microsoft 365

Changed spending priorities

Undoubtedly, the new situation has changed the priorities of spending. COVID-19 will have a major impact on the finances devoted to IT. 33% of companies predict that total IT spending in the coming years will be lower than forecast. By contrast, 41% believe they will stay the same.

Greater importance of safety and mobility

Brad Anderson predicts that due to the current situation, companies will increase and strengthen areas such as cybersecurity, remote work, infrastructure services, mobile end devices and company management mobility. All these areas can be built and extended around Microsoft 365. Productivity, management, identity, but also security can be built around Microsoft’s platforms(including Microsoft Endpoint Manager). Importantly, the solutions are appreciated by IT and users. They are also distinguished by high trust among everyone.

Anderson encourages you to move your work and solutions to the cloud. It is important to modernize solutions also among your customers. Moving to the cloud and becoming more and more digital companies is an opportunity for success in the current situation. The trend of migration to the cloud is already visible. Companies that fail to do so in time will have less chance of doing well in an age where more and more activities are carried out online.

Microsoft 365 and Microsoft Endpoint Manager undoubtedly increases work efficiency and user satisfaction.

In support of this thesis, Anderson cites some data on the use of Microsoft 365:

85% reduction in boot time
Instant resume
2x battery life
85% reduction in crashes

Importantly, the improvements are noticed by users.

Microsoft 365 also affects employes:

38% more likely to feel that their PC experience helps them best serve customers/stakeholders
75-point increase in net promoter score.
121% more likely to feel valued by their company.

If you are not convinced yet, is it worth implementing Microsoft solutions? Click on the link and find out more:

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Microsoft Inspire – news and the of 2020.

Posted on 24 July 202012 January 2021 by itvision

Microsoft Inspire is 3 days of conferences devoted to Microsoft solutions. This year’s conference was unlike any other. First, it was entirely organized online. Of course, virtual meetings will never replace impressions from real meetings. However, thanks to the new formula, this year’s conference attracted more participants than any previous edition.

For years, Microsoft has been developing solutions supporting remote work and migration of systems and applications to the cloud. In a difficult year, in which we all work remotely, much more than ever before, the speakers naturally focused on remote work and work mobility.

Nick Parker, CVP in Microsoft, has summarized the most important numbers.

The year 2020 is among others:

4,1 billion Teams meeting minutes per day.
75 million of daily active Teams users
1 billion Windows monthly active devices
134 million of enterprise mobility installed seats
30% server products and cloud services revenue growth

All of this data shows that we are becoming more and more mobile. We are investing more to be able to work remotely – from any place, at any time.

Microsoft Teams

It is also worth to emphasize the great importance of Teams in remote work. Without this tool, it is difficult to imagine on-line meetings and mobile work. Microsoft Teams offers many opportunities for work, meetings, document sharing or presentations.

Some companies may need additional Teams solutions. During Inspire, Microsoft announced that it will meet such needs. Microsoft announced the release of a new solution, which is Microsoft Dataflex. The platform allows anyone to easily create and implement applications and intelligent chatbots. Everything in Teams using Microsoft Power Apps and Microsoft Power Virtual Agent.

Learn more about Microsoft Dataflex: CLIK HERE

Cloud solutions

Microsoft Inspire also puts a lot of weight on cloud solutions. Microsoft’s systems and applications are based on three main clouds – Azure, Microsoft 365 and Dynamics 365. All to offer intelligent solutions.

The speakers did not forget about Dynamics 365, Microsoft 365, IoT, Power Platform and Power Apps solutions.

Microsoft cares about its customers in these difficult times. It offers them solutions that help them meet the challenges of 2020 and develop their companies despite changes.

“The new normal is now our normal.” Microsoft is doing everything possible to make it digital, cloud-based and customer-oriented and his customer-oriented.

More about news from Microsoft Inspire soon on www.itvision.pl/en and LinkedIn

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Microsoft extends AI offer with computer vision!

Posted on 14 July 202012 January 2021 by itvision

The role of image detection and recognition is constantly increasing. The use of computer vision improves the functioning of enterprises and helps them increase profits. With this technology, retailers can better manage their physical spaces, gaining a better understanding of customer behavior.

Example

Retailers can better manage store space by gaining a better understanding of customer behavior. Most salespeople do not have the right data to track the real behavior and actions of customers. This leads to a loss of cost management options and increased revenues.
Microsoft Dynamics 365 Connected Store fills this gap. It uses computer vision, and IoT (Internet of Things) sensors to better understand space. Thanks to this, it optimizes business operations and helps meet customer expectations thanks to real-time observation data.

Image recognition features

Image recognition features unlock the ability to better understand and manage e.g. store space. Microsoft is trying to simplify the process of customizing solutions for each unique space so as to optimize the company’s results. It also cares about the security and control of its own data. There is no need to share information with Microsoft or other providers.

To improve the quality of computer vision analysis, Microsoft took over Orions Systems. It is a pioneer in the development of large-scale, hybrid, intelligent vision systems. The systems are focused on machine learning “in the loop” in conjunction with services that can be adapted to the operation of one device or to scale to support large-scale network topology.

Orions Systems has a good reputation and leading technology for companies that want to collect and analyze high-value data, especially in video content and images. The acquisition brings additional technologies to Microsoft solutions. Technologies will allow solutions such as Dynamics 365 Connected Store and Microsoft Power Platform to offer retailers and other entrepreneurs a new way to build and train their own artificial intelligence models to customize and optimize the way they learn from their physical space.

This additional set of tools will work well in scenarios that go beyond what is currently offered as standard in the system. It can adapt to the truly unique dimensions and needs of their physical spaces.

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Get to know the best rated ERP systems by users!

Posted on 7 July 202011 January 2021 by itvision

The ranking of the best ERP systems takes into account the level of user satisfaction with the entire system and its individual functional areas. Importantly, the review shows the level of satisfaction of real users from the use of systems. Thanks to this approach to the ranking, we can see which solutions work best in enterprises.

Once again, we are pleased with the high results of ERP systems that we offer to our costomers. Among the leaders of the “magic quadrant” there were also Microsoft Dynamics solutions or the NetSuite system.

Microsoft solution collects major awards in almost all categories. Importantly, he also did not collect any negative feedback. The overall level of satisfaction is very high.

As many as 84% of users of Microsoft Dynamics 365 Finance and Operations recommend their ERP system. It is also worth noting that in the ranking another solution offered by IT Vision – Oracle NetSuite is well placed.

Overall summary

In the overall summary of resource management systems, Microsoft Dynamics 365 ranks 1st. Also on the top is the solution from Oracle, NetSuite, in 4th place. This category takes into account the result of satisfaction, which consists of: Net Emotional Footprint, supplier capabilities, product features and probability of recommendation. The net emotional footprint measures the user’s emotional response ratings (e.g., reliable, respectful, honest).

Capabilities

In terms of capabilities of the Microsoft Dynamics system provider, it also ranks first. The table below shows the level of satisfaction of system users from various areas of system functionality. Importantly, the NetSuite system is also high on the list.

What is more…

Microsoft Dynamics 365 is a leader in most rated categories. It is best rated in terms of the quality of required and standard system functions. It is also appreciated when it comes to:

creating business value,
range and quality of functions,
product strategy and pace of improvement,
usability and intuitiveness of use,
ease of customization,
ease of implementation.

Oracle’s NetSuite system also scores very well in these categories.

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Source: https://www.softwarereviews.com/

Magic Quadrant for Cloud ERP

Posted on 26 June 202011 January 2021 by itvision

Gartner presented Magic Quadrant for Cloud ERP for Product-Centric Enterprises. Among the solution leaders were two ERP systems offered by IT Vision – Microsoft Dynamics 365 as well as Oracle NetSuite Cloud and ERP. The RamBase system we offer has also been appreciated

Magic Quadrant Microsoft Dynamics and NetSuite

Gartner about Microsoft Dynamics 365

In the case of Microsoft solutions, the company primarily assessed the finance and supply chain management module.

Microsoft is a visionary in this chart due to the wide ERP functionality, native integration with the Azure platform and many available technologies. It is available in many countries in many languages.

As the main advantages of the system Gartner indicates a high level of customer satisfaction with the Azure platform. The platform uses innovative analytical methods, built-in Power BI and multidimensional analytical functions. It’s all in real time. In addition, the platform offers a PowerApps solution that allows users to create applications and integrate them with the system. What is more, customers highly rated the system’s operational capabilities. An important aspect of the solution is also the possibility of its extension and development. Platform users also appreciate the FastTrack implementation path as a useful element at the system implementation stage.

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Gartner about Oracle Netsuite ERP

NetSuite can boast of many successes in providing cloud solutions, good administration and operational functionality. Everything is available in one cloud package that is open and can be easily extended. The system has operational capabilities perfectly suited to the needs of medium-sized enterprises of low and medium complexity, as well as for retail companies and wholesale distributors. NetSuite has a growing partner ecosystem to support many global regions.

NetSuite applies a strong geographical strategy, using Oracle’s international reach and marketing to increase its own capabilities. Importantly, NetSuite also increased product locations to support product-oriented enterprises with multiple locations. Thanks to this, it also supports moderately complex enterprises with one ERP package.

The solution has also won high user reviews. Users especially appreciated contract negotiations and the added value created by the solution. They also pointed its integration and ease of implementation as an advantages of the system. This is due to the SuiteSucess methodology, which allows quick configuration and implementation.

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Source: www.gartner.com

Tech Talks Summit 2020, the largest Technological Conference in Poland

Posted on 24 June 202011 January 2021 by itvision

The conference was focusing on 3 Microsoft clouds and project management:

Microsoft Azure. The role of advanced data analytics and artificial intelligence. The path also focused on technology-based tools and how they support companies in their day-to-day operations.
Microsoft Dynamics 365. Sessions concerned customer relationship management in times of social distance. Issues related to efficient digitization of management processes and quick response to changes were also raised. There were also discussed solutions based on the no-code / low-code platform – that is the environment for creating IT solutions that does not require specialized programming knowledge.
Microsoft 365. In this block, Microsoft speakers focused on remote work, changes in enterprises and building business scenarios. All based on the Microsoft Teams solution.
Projects. The fourth thematic path focused on projects and project portfolio management.

The speakers emphasized that in recent years Central and Eastern Europe has become a direction in which Microsoft invests more and more physical resources and knowledge. A great example is the largest technological investment in the history of Poland. Microsoft is investing billions of dollars in creating the Digital Poland Valley

Polish Digital Valley is becoming a reality

One of the main speakers at the conference was Jean Philippe Courtois, Executive Vice President and President of Microsoft Global Sales, Marketing and Operations.

„Poland is a remarkable country, with an opportunity to become the digital heart of Europe. The amount of IT talent, its thriving start-up community and the rapid transformation of established business are key indicators that the Polish Digital Valley is becoming a reality” emphasizes J.P. Courtois

5 patterns for success

J.P. Courtois showed 5 patterns, which are crucial for the future of business. They are:

Remote everywhere
Digital everything
Empowering first line workforce
Accelerated digital transformation
National digital empowerment plan

Adaptation to the new reality in the age of the COVID-19 epidemic is necessary to maintain an efficient company. However, it is necessary to make the essential changes to meet the challenges that have been set before us.

Remote work and digitization

One of the results of current situation is large increase of people working remotely. A great tool to support this kind of work is Microsoft Teams application. J. P. Courtois reports that even 74% of CFOs currently plan to have their employees maintain remote work opportunities even after a pandemic.

Remote work and process digitalization are crucial when it comes to enterprises development. As excellent examples of transformation and remote work, Courtois gave Żabka, who created an application supported by artificial intelligence (AI). As a result, the company can provide customers with better and more personalized access to services. The application also supports the enterprise by improving the planning and management of localized product offers. Courtois also mentioned the Telemedico company, which thanks to the digitization of processes and services tripled the number of online medical consultations reaching 100,000.

Process automation

J. P. Courtois also emphasized the essence of the Power Platform solution. Thanks to the platform, front-line employees can automate processes or workflows without knowing the code or coding rules. The result of their work can be easily transferred to company backends and improve the work of the entire company.

During his presentation, Courtois also pointed out that the “winners” of the current situation will be people and companies that will accelerate their digital transformation. National support programs are very important to meet this challenge. In Poland, thanks to the involvement of Microsoft, the Digital Valley was created, which is an excellent support for enterprises in their digitization.

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